Reviews
What Nottingham homeowners say
Every review here was left on our Google profile by someone whose bathroom we designed, supplied or fitted. We have not changed a word of any of them.
In their own words
“We had our bathroom completely renovated by Goldswan Bathrooms and from the very first meeting, we knew they were the right company for us. Darren took the time to sit down with my grandparents and explain everything clearly, which immediately put us at ease.
We were then invited to the showroom where Abbie was incredibly helpful in guiding us through all the choices as we transformed a 50-year-old bathroom into a modern, accessible space.
What impressed us most was how cleverly Abbie designed everything — despite the bathroom being fully accessible, you would never be able to tell just by looking at it. It looks stylish, modern, and beautifully finished while still being practical for my grandparents’ needs.
When it came to the installation, Cal and Jack worked absolute miracles. Their workmanship, professionalism, and attention to detail were outstanding, and the finished bathroom truly is the bathroom of our dreams.
We will forever be thankful to the whole team at Goldswan Bathrooms and wouldn’t hesitate to recommend them.”
Goldswan replied
What an incredibly lovely review, thank you so much. ❤️ The transformation this space went through was quite unbelievable, and we feel incredibly honoured to have been trusted to create a beautiful, practical new bathroom for your grandparents and the whole family. This project became a bit of a favourite within our online community too, and rightly so! It’s such a great example of how an accessible bathroom can still feel luxurious, stylish and completely in keeping with the look and feel our customers want. Accessibility doesn’t have to mean compromising on the appearance of the room, and we’re incredibly proud of what we achieved together. It was an absolute pleasure working with you all from start to finish, and we’re so pleased to hear that the experience was everything you hoped it would be. It really does mean a lot to know that we helped create the bathroom of your dreams. A huge thank you as well for attaching some of the transformation photos. Seeing the journey from where the room started to its final destination really does show just how much went into creating the finished space. Thank you again for choosing Goldswan Bathrooms and for putting your trust in all of us. We hope your grandparents enjoy their beautiful new bathroom for many, many years to come. And please don’t be strangers, you know where we are if you ever need anything! ❤️ - Darren, Abbie & The Goldswan Bathrooms Team
“This is our second bathroom renovation from gold swan from start to finish these guys are incredible from a idea to a cad design to the finished product we get so many compliments on both our bathrooms and I do not hesitate to recommend these guys”
Goldswan replied
It’s always a pleasure to work with you, Mark! After you trusted us with your first bathroom renovation, we were absolutely delighted when you came back to us to transform another one. Having a customer choose us for a second bathroom really does mean a lot to us, it’s one of the biggest compliments we can receive. This renovation was a big transformation, and we’re so pleased that the finished result is exactly how you pictured it. Thank you again for trusting us to come back into your home and letting us bring another one of your ideas to life. The photos really do capture just how beautiful the finished space is, and we’re so pleased to hear that you’re getting so many compliments on both bathrooms! We hope you thoroughly enjoy both of your new spaces for many years to come, and as always, you know where we are if you ever need anything. Thank you again for choosing Goldswan Bathrooms... twice! ❤️ - Darren & The Goldswan Bathrooms Team
“Great experience with Goldswan, and very happy with the finished result. On the design side, Abbie really understood the traditional look we were going for, in keeping with the house, and did a great job sourcing the right tiles. On the install, the team had great attention to detail and dealt amazingly with the various challenges of an old building.”
Goldswan replied
Thank you so much for your lovely review! It was a real pleasure working with you on your bathrooms. Your clear vision for the spaces made the whole design and creation process such a joy for us, and we’re so glad we were able to find the right tiles and bring your ideas to life while keeping everything in keeping with the character of your home. And as for the challenges that come with an old building… they’re always a bit of fun! Our team are more than happy to take on the quirks that come with older properties and find the right solutions along the way. We’re really pleased to hear that you were so happy with both the design process and the installation, and that the finished result was everything you hoped for. Thank you again for choosing Goldswan Bathrooms to complete your project. We wish you many happy years enjoying your new bathrooms! ❤️ Darren & the Goldswan Bathrooms team
“We’ve been looking for the right company to refit our en-suite for the last 3 years, but it was certainly worth waiting for.
The attention to detail was amazing and we can’t speak highly enough about the team that made it happen. A special mention to Bradley who put the hours in to make sure the timescales were met.
They listened to our ideas and helped create what is now the best room in the house 😁😍.
Thank you”
Goldswan replied
Hi Sarah Thanks for the time writing your review. The lads enjoyed completing your works and it had its complications but was all overcome and dealt with. We hope to work with you again in the future. Regards Goldswan Bathrooms
“We recently had our bathroom and downstairs WC fitted, and we’re delighted with the results. Abbie created a thorough design and offered practical solutions to existing issues, including the exposed pipework. She was very knowledgeable and recommended the right products to meet our requirements. Darren and his team did an excellent job with the fitting. We were kept informed throughout the project and involved in any decisions that needed to be made. It’s clear that Darren has many years of experience—he was able to challenge some of our design choices and suggest better alternatives. The end result looks amazing. The product quality is excellent, and the standard of the building work and fitting is outstanding. We would highly recommend Abbie, Darren, and the whole team.”
“Just had a bathroom completed with Goldswan Bathrooms.
Abbie is a product genius, guiding you through the minefield of many catalogues providing options and suggestions of what would/could work.
Darren and his team arrived on schedule, stumbling blocks during the build were overcome and our additional requests were met.
They have created a fab bathroom, thank you 👍”
Goldswan replied
Thanks for your kind words guys. I'm glad we got there for you in the end and was worth the wait. 😊
“Darren and his team did an incredible job on our bathroom. The team was very professional and hard working. In the showroom Abbie was fantastic with the options we could have and helped us pick the design we wanted. Would absolutely recommend to anybody. Extremely happy with the finished result.”
Goldswan replied
Hi Kieron and Tash thanks for the amazing review. Will pass your feedback onto the guys goes a long way 🙂 Goldswan
“Grest customer service from beginning to end. Thorough job done quickly and professionally. Mum loves her new, safe shower room. Thank you very much.”
Goldswan replied
Thanks for your kind words Sue. I'm so happy ypur mum feels safe in her space now. Regards Goldswan
“Had a complete redesign of our bathroom,Great service nothing was a problem !! had a couple of snags but was sorted promptly, very impressed with standard of workmanship you have a great team Darren and Abbie ,will definitely recommend 👍”
“We recently had our ensuite bathroom renovated by Goldswan Bathrooms and we honestly couldn’t be happier with the results! From start to finish, the entire experience was seamless, and highly professional.
Abbie in the showroom was absolutely brilliant—her knowledge and eye for design are exceptional. She recommended a layout and style that perfectly fit our space and taste, and she made the whole planning process so easy. Nothing was ever too much trouble for her.
Darren is a true craftsman—his attention to detail is second to none. Every part of the installation was completed to the highest standard. His team of fitters were fantastic too: polite, respectful, and incredibly hardworking. It was a pleasure to have them in our home.
We genuinely can’t recommend Goldswan Bathrooms enough. If you’re thinking about a new bathroom, don’t look anywhere else. They’ve transformed our ensuite into something truly special!”
Goldswan replied
Thank you so much for such incredibly kind words. This really was a very special project for us, and one that we genuinely consider a Goldswan showstopper! From the very beginning, you were absolutely lovely to work with. You trusted us with your vision, welcomed us into your home with open arms and worked with us throughout every stage of the project, which made the whole process so enjoyable for our team. The transformation of the space was incredible, but we think the finished result came from the combination of your vision and the trust you placed in us to bring it all together. We honestly couldn’t be happier with how it turned out. We’re so pleased to hear your kind words about Abbie, myself and the fitting team too. It means a huge amount to us to know that not only were you delighted with the finished bathroom, but that you enjoyed the experience of having us in your home along the way. This bathroom will definitely remain in the Goldswan hall of fame! We’re incredibly grateful to have worked with you and will never hesitate to use your bathroom as inspiration when showing future customers what can be achieved. Thank you again for choosing Goldswan Bathrooms, for trusting us with such a special project and for taking the time to leave such a wonderful review. We wish you many happy years enjoying your new space and hopefully we’ll see you again in the future! ❤️ - Darren & The Goldswan Bathrooms Team
“Incredible experience from start to finish! I couldn't have been happier with my experience with Goldswan Bathrooms. Darren and his 'workhorse' Matt, worked tirelessly throughout the installation. They are extremely hardworking, trustworthy and reliable and are fantastic at what they do. They worked meticulously throughout all stages of the installation and are highly skilled at what they do. Matt the 'workhorse' is nothing like a typical teenager! He worked constantly throughout and never complained about the workload and nor was he addicted to a mobile phone which is a very rare thing nowadays from teenagers! The attention to detail is impeccable! The tiling is outstanding workmanship! Everything completed to a very high standard! The end result was far better than I could have imagined or hoped for! Everything looks and functions perfectly. Absolutely delighted with the outcome. I have ended up with a showroom quality wet-room! A masterpiece! I recommend Goldswan Bathrooms 100% Anybody looking for a company to renovate their bathroom need not look any further!”
Goldswan replied
Hi Eion Thanks for your amazing review. You were an absoloute pleasure to work for and enjoyed all our food and drinks along the way. Hope you continue to enjoy your bathroom for many years to come and we look forward to working with you again one day. 😀 Thanks from the Goldswan Team
“From start to finish Goldswan Bathrooms have been top notch. On my initial visit to the showroom I saw a radiator and tiles that I loved and the design came from that. Abbie and Darren were absolutely fantastic, guiding me and making suggestions on what would work in my small bathroom. Darren came and completed the survey and to get the look I wanted, I decided to change the bathroom window as I didnt want to move the loo. The work was completed whilst I was on holiday. The quality is great and I am so pleased with it, it's just how I imagined it would be but better!! It also feels bigger too.
Thanks too to the guys that worked with Darren on the bathroom.
I have no hesitation in recommending Goldswan you won't be disappointed.”
Goldswan replied
Thanks Steph for trusting us with your home whilst you were away and thank you for your amazing review that I'm sure will ever encourage to trust Goldswan with there project. Regards Team Goldswan
“Goldswan ripped out our old bathroom to replace it with a super new wet room. We are very happy with their work. They worked so hard, dealt admirably with wonky floors & walls, had creative ideas to share to make the room as accessible & safe as possible whilst never losing sight of the need to provide a quality unfussy result. Abbie spent gruelling hours researching and liaising with us about choices of products and was always cheerful & helpful on our return visits to the Arnold showroom. (Please note- getting products in black can be difficult and pricey!) Darren & team were equally prepared to come back promptly & with good grace quite a few times after the room was finished to tweak things which weren’t 100% right. They might not always be the cheapest option but they certainly provide a high quality service & result and we are more than happy to recommend them.”
“Many thanks to Darren and Abbie and the team, with special thanks to Ryan (helped admirably by young Luke) for installing our new bathroom. The tiling and fitting was second to none. They were a friendly, polite, competent and respectful team who always cleaned up after themselves. Despite a couple of supply issues which arose, it all came together in a couple of weeks. I’d have no hesitation whatsoever in recommending GOLDSWAN Bathrooms to others.”
Goldswan replied
Hi Val Thanks for your review. Hope you guys are well ❤️ Team Goldswan
“Goldswan Bathrooms helped us to do a complete makeover of our bathroom. From the beginning, the showroom staff were very patient, helpful, and understanding, of our wants and needs. Once we were booked in and the work began, they made sure to look after our home while doing the work, and they kept lines of communication open to ensure everything went smoothly. The final result is something we are very happy with.
We've already recommended them to friends and family. If we need another bathroom upgrade, we would contact Goldswan again.”
“Darren and the Goldswan team created the perfect bathroom in our house just after moving in, very helpful with the design and fitting what we wanted in where possible and going above and beyond to make sure the finish was perfect. I couldn't reccomend them higher!”
Goldswan replied
Hi Andy Thanks for your review, was a pleasure completing your works personally. If you can attach some photos that would be amazing Regards Darren Goldswan Bathrooms
“Cannot recommend these guys enough ! Our bathroom is beautiful and they are an absolute pleasure to have working in your house !! 💯% quality and professional… you certainly won’t be disappointed… we cannot thank them enough 👌😅”
Goldswan replied
Hi Lousie Thanks for your kind words. Hope you enjoyed Austrailia Regards Darren
“I had one tile I needed to cut for my fireplace hearth so reached out to Goldswan Bathrooms in the hopes they could help me out. Darren responded very quickly and was kind enough to come to my house to cut the tile. I will definitely be contacting them again when it's time to redo my bathroom. Thank you!”
“We’ve been working with Goldswan Bathrooms Limited on a ‘supply basis’’ with my husband carrying out our bathroom installation. Our initial visit to the show room was extremely welcoming and professional from the Goldswan team. We went in with an idea of what we wanted for our bathroom but also welcomed their input. Abbie asked for our bathroom dimensions and within a few days we received our visual CAD drawings. We were amazed with the different options Abbie had come up with including our initial idea to compare it against. Needless to say her layout was much more practical and beautiful. Her eye for detail, design and working to our budget has been outstanding. Also the advice Darren has given us from an installation point of view and experience in fitting bathrooms has been excellent and much appreciated. We placed our order with Goldswan without hesitation. Abbie has worked with us in the planning, ordering and delivery of our bathroom items including tiles to work in line with our program of works. We can’t recommend them enough.”
Goldswan replied
Viv, you and your husband will always be star clients for us! ⭐ We’ve genuinely loved being part of your bathroom journey and following the project along the way. It’s been a real pleasure helping wherever we can, from the initial design and product choices through to organising everything around your own installation programme. The products you’ve chosen couldn’t be more suited to the aesthetic you were aiming for, and we honestly can’t wait to see it all come together. We certainly wouldn’t be surprised if there’s a rather impressive grand reveal waiting for us at the end of it! We also have to say how impressed we’ve been with Steve. Taking on a project of this size himself is no small task, and he deserves a huge amount of credit for the work that’s gone into it. We hope there’s a very well-earned holiday waiting for you both once it’s finally finished! 😂 Thank you for all your incredibly kind words, and also for the lovely gifts you’ve given us over the past few months. It really has been a pleasure being involved at every step and getting to know you both along the way. We can’t wait to see the finished photos and wish you and your family many, many happy years enjoying your new bathroom! - Darren, Abbie & the Goldswan Bathrooms Team ❤️
“We have recently had our bathroom renovated by Goldswan bathrooms. We had a vague idea of what we wanted and Abbie brought it all together through the design drawings and Darren and his team brought it to life. They worked incredibly hard and through some small hiccups discovered along the way.
We are absolutely thrilled with our new bathroom and have had so many compliments.
Would highly recommend Goldswan Bathrooms”
Goldswan replied
Thank you so much for your lovely review and for sharing the photos of your finished bathroom, it’s fantastic to see the transformation captured so beautifully! It was a real pleasure working with, you came to us with an idea of what you wanted, and we really enjoyed working together to bring that vision to life through the design and then seeing it become reality. As with any bathroom renovation, there were a few bumps in the road along the way, but we really appreciated how understanding and supportive you were throughout. You continued to be welcoming and lovely to our team which always means a lot to us. It was also a great opportunity for one of our team members to take the lead on your project and grow in confidence in that role. The trust and encouragement you gave him throughout was hugely appreciated and is something we’re particularly grateful for as a local, family-run business. We’re so pleased to hear how delighted you are with your new bathroom and that you’ve been receiving so many compliments! Thank you again for choosing Goldswan Bathrooms and for recommending us, it was a pleasure to work with you. Wishing you many happy years in your new bathroom! - The Goldswan Bathrooms team
“We had our bathroom completely stripped out and upgraded to a wet room. The team at Goldswan were excellent from design to completion,really professional and top quality work We are delighted with the end result and would highly recommend Goldswan to anyone looking at a bathroom refurbishment.”
Goldswan replied
Thank you so much for your lovely review! It was an absolute pleasure to work with you both from start to finish. You made the whole process so easy for us, particularly during the design stage, where you were so open to our ideas and suggestions. It was lovely to see the transformation take shape and give your bathroom a completely new lease of life, especially after the condition it had been in beforehand. Our team really enjoyed working with you and we’re so grateful for how kind and welcoming you were throughout the project. We’re delighted that you’re so pleased with your new wet room and the finished result. Thank you again for choosing Goldswan Bathrooms, it was a pleasure to be part of your bathroom transformation! - The Goldswan Bathrooms team
“We’ve been extremely pleased with our bathroom that Darren and his team installed 5 years ago. Unfortunately, a cartridge on the tap recently failed. Contacted Darren, who was able to advise and arrange our replacement out immediately. Reliable and honourable as always.”
Goldswan replied
It was lovely to hear from you again after having the pleasure of doing your bathroom a few years ago! For us, every customer is important, and once you’ve worked with us, you’re never just a name on an old job sheet. We’re always happy to help wherever we can, so we’re really glad we were able to find a solution quickly and get the replacement arranged for you. We hope you’re still loving your bathroom after these years, and if you ever need anything in the future, you know where we are! Thanks again for taking the time to leave such a lovely review, it was great to hear from you. ❤️ - Darren & the Goldswan Bathrooms Team
“Abbie, Darren, Ryan and the team have been an absolute pleasure to work with right the way through from initial measure through to the design and built itself.
We're delighted with the end result (pending a lick of paint from our end!) and wouldn't hesitate to recommend.”
Goldswan replied
Hi James and Ed Thanks for your kind words. The lads enjoyed doing your bathroom and it looks stunning. We're really pleased you chose Goldswan and we look forward to working with you in the future. P.S. Thanks for the holiday recommendations. Regards Team Goldswan
“Just went in for a mirror and ended up with a full bathroom . Excellent service and kept up to date ref delivery times .Would definitely use this service again .Thank You .”
Goldswan replied
Haha bathroom shopping can snowball but it all looks great in the end. Your fitter has done an amazing job as expected. Team Goldswan
“After being let down by other well known companies, Goldswan came to our rescue. They completely transformed our bathroom by creating a new bespoke marble tile bath panel and replaced the flooring with LVT tiles. All done quickly with a minimum of fuss or mess. Brilliant! We would not hesitate to recommend this company.”
Goldswan replied
Thanks Terry for your kind words. Goldswan
“Darren and his team have recently finished a complete new bathroom for us. Can’t praise them enough, professional, skilled, excellent advice and communication and the end result is stunning! We’re rebooking then to do our other bathroom ASAP! Highly recommended.”
Goldswan replied
Thanks Lucy looking forward to the next one. 👍
“Brilliant service from start to finish, the lads are extremely professional and very friendly... would highly recommend 👍”
Goldswan replied
Thanks for your review Lewis Regards Darren
What you see above is a selection. The 4.9 rating counts all 32 reviews, including any not shown here, and the complete list sits on our Google profile where anyone can read it.
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102 Nottingham Road, Arnold, Nottingham NG5 6LF
